Refund Policy
Thank you for choosing Aparna Rao for your dance-related services. We strive to provide the highest quality experience for our customers. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines our guidelines for refunds.
1. Performance Tickets
- All ticket sales for performances are final and non-refundable.
- In the event of a canceled performance, we will provide a full refund for the ticket price.
- Rescheduled performances: If you are unable to attend a rescheduled performance, you may request a refund. Refunds will be issued for the original ticket price.
2. Dance Classes and Workshops
- Refunds for dance classes and workshops are available under the following conditions:
- Cancellation before the start of the session: If you cancel your registration before the first class/workshop session begins, you will receive a full refund.
- Cancellation after the start of the session: Once the class/workshop session has begun, refunds will not be issued.
- In the case of extenuating circumstances (e.g., medical emergency), please contact us to discuss possible accommodations.
3. Merchandise
- Refunds for merchandise (e.g., DVDs, apparel) are available under the following conditions:
- Damaged or defective items: If you receive a damaged or defective item, please contact us within 7 days of receiving the merchandise to arrange for a replacement or refund.
- Incorrect item received: If you receive the wrong item, please contact us within 7 days of receiving the merchandise to arrange for a replacement or refund.
- Unopened items: If you wish to return an unopened item, please contact us within 14 days of receiving the merchandise to arrange for a refund. The item must be returned in its original packaging and condition.
4. Digital Products
- Refunds for digital products (e.g., online courses, digital downloads) are available under the following conditions:
- Unused digital products: If you have not accessed or downloaded the digital product, you may request a refund within 14 days of purchase.
- Defective or incomplete digital products: If the digital product is defective or incomplete, please contact us within 14 days of purchase for a replacement or refund.
5. How to Request a Refund
To request a refund, please contact us at [contact email] with the following information:
- Your name
- Order number (if applicable)
- Reason for the refund request
We will review your request and process the refund within a reasonable timeframe.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at [contact email].
By using our services and purchasing our products, you agree to abide by the terms of this Refund Policy. Thank you for choosing Aparna Rao for your dance needs.
